Voucherzilla
Welcome to our comprehensive guide on how to redeem your vouchers. Whether you are the recipient or sender, we've got you covered with a step-by-step guide, FAQs and contact information for quick assistance.
Avoid Common Voucher Redemption Blunders
Don't Wait Until Too Late
Vouchers often come with expiry dates. Don't forget to check the details before it's too late and you can't claim.
Entering Wrong Code
Many of us can get the voucher code wrong. Check with sender if the code isn't working.
Purchasing More Than Allowed
Some vouchers come with purchase limitations. Be sure to stick to the T&Cs before you apply the voucher.
Ignoring Additional Requirements
Check if there are specific requirements for the voucher, such as a minimum spend condition, and meet it before redeeming
How do I Redeem My Voucher?
Check Expiry Dates
Make sure to use your voucher before it expires. Expiry dates are usually indicated on the voucher.
Visit Our Website
Head over to our website, select the voucher you are looking to redeem and follow the easy prompts shown.
Enter Redemption Code
When you reach checkout, enter the voucher code, as provided by the sender, in the specially designated box.
Complete Purhase
After entering the code, your voucher balance will be applied to your purchase. Do not use another promo code at this point.
Success! What Happens Next?
Confirmation Details
You will receive a confirmation email with details of your voucher redemption, including its new balance and expiration date.
Payment & Receipt
You will also receive a payment receipt with details of how much value was charged to your preferred payment method.
Redeeming More Vouchers
Repeat the above steps for each voucher you are looking to utilise.
FAQs About Voucher Redemption
1
Can I use my voucher in stores?
It depends on the specific voucher terms and conditions. Check the details carefully before you buy.
2
What if my voucher isn't working?
Contact our customer service team right away via any one of our channels, and we'll help you out.
3
What if I don't use my full voucher balance?
You are not required to use the full voucher balance in one go. Remaining balance will be saved for future use until the voucher expires.
4
Do vouchers ever expire?
Most vouchers are assigned an expiry date or validity period, after which they cannot be used.
Need Help with Your Vouchers?
Email Support
Reach out to us by email at support@voucher.com and we'll get back to you within 24 hours.
Phone Assistance
If you need an immediate assistance, contact us on (555) 555 5555, and our customer care team will be happy to help you!
Chat Functionality
To use our real-time chat feature, click on the chat icon on our website and you'll be connected to one of our agents instantly.
The Perfect Gift
Vouchers make the perfect gift for that hard-to-buy-for special someone. Give the gift of choice and let them decide what they want to spend it on.
Wrap Up
Thanks for reading our guide on voucher redemption! Remember to keep your vouchers in a safe place and redeem them before expiry. Check out our website for more information on gift vouchers and how to buy them for loved ones.
